Contact Us
Address
United States of America.
P.O Box, 353 Three Avenue.
Phone
Local: 1-800-123-hello
Mobile: 1-800-123-hello
Email
info@Travelo.com
www.Travelo.com
Frequently Asked Questions
1. How can I book a room on your site?
Answer: Simply select the dates of your stay, choose a hotel and fill in the reservation information. You can also use our advanced search tool to filter hotel options based on your preferences.
2. What types of payment do you accept?
Answer: We accept credit and debit cards, PayPal and other online payment methods. Payment can be made when booking or upon arrival at the hotel.
3. Can I cancel or modify my reservation?
Answer: Yes, you can cancel or modify your reservation by accessing your account on our site or by contacting our customer service. However, please note that cancellation and modification policies vary by hotel and booking period.
4. Are there any additional charges for using your site?
Answer: No, there is no additional charge for using our booking site. The rates displayed on our site include all applicable taxes and fees.
5. What are the hotel check-in and check-out times?
Answer: Check-in and check-out times vary by hotel. Specific details can be found on the hotel page on our site or by contacting the hotel directly.
6. Do the rates include breakfast?
Answer: Rates vary by hotel and room type. Some hotels include breakfast in the rate, while others may offer it as an option or at an additional cost. Details can be found on the hotel page on our site or by contacting the hotel directly.
7. Are there parking or parking fees?
Answer: Parking or parking fees vary by hotel. Some hotels may offer free parking, while others may charge a fee for parking use. Details can be found on the hotel page on our site or by contacting the hotel directly.
8. Are there any age restrictions for hotel reservations?
Answer: Age restrictions vary by hotel. Some hotels may have minimum age requirements for reservations, while others may not. Details can be found on the hotel page on our site or by contacting the hotel directly.
9. Are there services for the disabled available in the hotels?
Answer: Services for people with disabilities vary by hotel. Some hotels may offer disabled-accessible rooms and other services, while others may not. Details can be found on the hotel page on our site or by contacting the hotel directly.
10. How can I get confirmation of my booking?
Answer: A booking confirmation will be sent to the email address you provided when booking. If you have not received a confirmation, please check your junk mail or contact our customer service to check the status of your reservation
11. Can I cancel or modify my reservation?
Answer: Cancellation and modification policies vary between hotels, apartments and car rental companies. Please check your booking conditions for details.
12. Can I book a car without a credit card?
Answer: Some car rental companies require a credit card to reserve a car, but there are companies that accept debit cards or cash payments. It is important to check the rental conditions of the chosen company.
13. Can I return the car to a location other than where I picked it up?
Answer: Car return options vary by rental company. Some companies may offer drop-off options at different locations for an additional cost, while others may not. It is important to check the rental conditions of the chosen company.
14. Are there any hidden costs when booking a hotel, apartment or car?
Answer: We do not charge any hidden fees for hotel, apartment or car reservations.
15. All costs related to the reservation are clearly indicated before finalizing the reservation. Do the rates include taxes and fees?
Answer: The prices displayed on our site generally include taxes and fees, unless otherwise indicated. It is important to check the details of each offer before booking.
16. Can I save money by booking in advance?
Answer: It is often possible to save money by booking in advance, especially during high season.
17. Can I book a room for an extra person?
Answer: It depends on room availability and hotel policy. It is important to check the details of each offer before booking and to contact the hotel directly to check availability and any charges.
18. Can I book a room for people with reduced mobility?
Answer: Yes, you can book a room for people with reduced mobility on our site.
19. Can I book a room for an extra person?
Answer: It depends on room availability and hotel policy. It is important to check the details of each offer before booking and to contact the hotel directly to check availability and any charges.
20. Can I book a room for people with reduced mobility?
Answer: Yes, you can book a room for people with reduced mobility on our site. Simply select this option when searching for available rooms.
21. Can I book an apartment for a long stay?
Answer: Yes, you can book an apartment for a long stay on our site. Simply select the dates of your stay and check the availability of available apartments.
23. Can I pick up the car at a late hour?
Answer: The opening and closing times of car rental agencies vary according to the rental companies. It is important to check the details of each offer and contact the agency directly to check availability and any charges for late collection.
22. Can I pick up the car at an airport?
Answer: Yes, you can pick up a car at an airport from some car rental companies. Simply select the airport of your choice when searching for available cars.